Why choose Lancet Homes?

As one of the leading family-run housebuilders in the North West, Lancet Homes is committed to making your new home buying process smooth and enjoyable. We understand how important it is to find your perfect new build home, so we go the extra mile to ensure your experience with us is exceptional from start to finish.

How we support you

From your first consultation with our dedicated team, you will receive a detailed explanation of our Customer Charter. This ensures you fully understand how we work to protect your interests and keep you informed at every stage.

Our Customer Charter is our promise and commitment to delivering excellence throughout every step of your new home buying journey. It clearly outlines the procedures we strictly adhere to and the essential information you need to confidently navigate buying a new build with Lancet Homes.

We value your feedback

Your feedback is important to us, so please get in touch to share your thoughts and opinions. If you have any concerns, our team is always ready to listen and respond promptly to make things right.

Download Customer Charter PDF